Property Management Blog

Explaining "normal wear and tear" can be tricky—most definitions are somewhat ambiguous.  Typical examples include the followingUnavoidable deterioration in the dwelling and its fixtures resulting from normal useThe lessening in value of an asset due to ordi...

How we handle maintenance requests without a cost to our clientsWhen a tenant calls in or submits a maintenance request via their online tenant portal our first priority is to determine if this is an issue that can be solved over the phone. Eliminating the need to dispatch one of...